Does Nth Degree Audio own the products that are for sale?
No. We work as an Agent for hi-fi retailers, distributors, manufacturers and private individuals. We sell the stock on their behalf, so the Principal ownership stays with them.
This will not affect you in any way: we have thousands of happy customers.
Will this affect my warranty?
Not at all. In any warranty issue, you would contact us in the first instance and we would handle everything with the owner of the product. You would only have to deal with Nth Degree Audio.
What methods of payment do you accept?
This depends on where you are in the world...
You can pay by PayPal, Debit/Credit Card or Bank Transfer.
Please note: anyone paying by Debit/Credit card will be required to e-mail photographic I.D. showing the address that the item is being shipped to.
Europe and Rest of the World
Payment by PayPal or Bank transfer only.
Do you only ship to the billing address?
It depends on the method of payment:
Debit/Credit card payments: we only ship to the address the payment card is registered to. No exceptions.
PayPal payments: we will ship to any address as long as it is a Verified address on your PayPal account.
Bank Transfer (BACS): we will ship to any address you ask us to.
Do you ship overseas?
Yes, we ship all over the world. We have worldwide transit insurance in place, so we can ship safely and securely.
Shipping costs will apply, and will be added at checkout. Sometimes we have free shipping on certain items to certain destinations.
How long will it take to get my order?
All orders are shipped within 2 working days at the latest.
In terms of transit time, that depends on where you are in the world:
U.K.: Deliveries are always by Royal Mail 1st Class mail or 24-hour courier (Parcelforce or DPD)
Europe: Deliveries will be by Royal Mail International Standard mail (accessories) or by DPD courier (pre-owned) and delivery will take between 2 to 5 working days. depending on the destination country.
Rest of the World: Deliveries will be by Royal Mail International Standard mail (accessories) or by major courier (pre-owned) and delivery will take between 4 to 7 working days. depending on the destination country. The major couriers we use are DPD, DHL, FedEx, UPS and TNT.
Will I be able to track my purchase?
All deliveries by major courier will have a tracking number which will be relayed to you once the shipment is booked.
With small accessories you will have the option to purchase a tracked mail service if you want to.
Is there a warranty with your products?
All pre-owned products sell with a 3 month warranty.
If there is a manufacturer's warranty with any product, this will be highlighted in the individual item's listing.
What is the warranty process?
If there is ever any issue, you would simply contact us at Nth Degree Audio.
You can contact us through our 'Contact Us' page: we will be happy to assist you.